**Other**
**Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour**
Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour Benchmark Rise Uptown Hotel Phoenix AZ
**Front Desk Agent - Trendy New Hotel - Full Time - $14.50 per hour**
**Company:**
Benchmark Rise Uptown Hotel
**Location:**
85013
US
**Category:**
Other
**Degrees Required:**
Not Specified
**Employment Type:**
Full-Time
**Manages Others:**
No
**Requirements:**
**Benchmark's company culture is central to our management philosophy. The company's stated purpose is to provide an entrepreneurial environment where determined people dare to create, share, and build futures.**
**To be the benchmark by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.**
Job Description Summary:
The Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.
Job Description:
****QUALIFICATIONS:****
* Excellent oral and communication skills. Computer literate.
* Pleasant telephone demeanor.
******ESSENTIAL FUNCTIONS/RESPONSIBILITIES:******
* Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
* Thoroughly complete all guest transactions.
* Promote and sell special hotel programs.
* Interact with staff in a professional manner, assisting other departments with necessary information.
* Be knowledgeable of all emergency procedures and policies.
* Maintain house bank.
* Communicate all pertinent information to the Front Office Managers and Supervisors.
* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
* Solicit guest feedback via guest comment cards.
******MARGINAL FUNCTIONS:******
* Cross training in housekeeping department
* Assist other departments as needed.
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