Job Description

Description

Position at loanDepot

Position Summary:

Responsible for providing a wide range of administrative or support duties that broadly support the Title Department. Manages daily receipt of essential title/settlement data for ingestion into Empower. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Serves as secondary owner for system testing. Performs overflow functions as directed by manager. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Responsibilities:

• Provides general administrative support to the Title Department to ensure efficiency with deliverables.
• Serves as liaison between loanDepot and Title/Settlement partners to ensure data is received and uploaded to Empower within department service levels and standards.
• Uses loanDepot technology to ingest data provided by Title/Settlement partners and performs reconciliation of data to ensure completeness and accuracy.
• Runs daily scripts to identify correct provider assignments and correct fees by states. Escalates any related issues to management as needed.
• Produces several daily/weekly reports summarizing data findings.
• Communicates with internal and external groups as needed.
• Performs other duties and projects as assigned

Requirements:

• Experience in the Mortgage industry preferred.
• Intermediate math skills; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent.
• Effective organizational and time management skills.
• Intermediate verbal, written and interpersonal communication skills.
• Strong detail orientation.
• Working knowledge of company operating systems
• Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
• Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
• Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
• High School diploma or General Education Degree (GED)

Why work for #teamloanDepot:

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About loanDepot:

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $15.00 and $18.00/hr. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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